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I started a call center along with a partner?
The partner had the office space and invested Rs. 50000 towards the necessary technology. Now I was the working partner and I had necessary processes, all I needed was a financier, towards the end of the first month I noticed that the office lacked facilities like Rest rooms, people had to use the common rest rooms found in Housing complexes where most of the shop keepers and the security guards go. Nor did it have facility for food and beverages so people started leaving and I noticed that people did not stick for more than a day even and I was always under staffed. My partner told me that he will not be able to take care of the salary and I need to ensure that there is no problem. I some how made enough money to pay the remaining employees. The second month I started looking for Investors and affordable centers which I could lease, during which I came across a Domestic(Indian) process. I called my previous employer who used to lease out space to run US processes mainly and he said that he will be more than happy to work with me on the process and assured that he would make sure that everything will be done at the lowest cost and both of us will make money after expenses. Second day after signing the contract, this boss of mine tells me that his(infra) expense is Rs 1000 per agent per day, which mean for 10 agents to dial for 21 days the cost will be 210000 so if I add salaries for 10 agents average salary being Rs. 9000, the total expense will be and the whole contract was to complete 3000 surveys each qualified survey fetching Rs. 70 i.e Rs. 210000 and this X boss of mine had committed to me that he will add 20 more people in the last week so that we make sure that we complete the order. Now nothing made sense and he said he did not calculate it like that and told me that I can confirm with the owner of the center where he is leasing out from, so I did and they guy confirmed that MY X boss only has to pay for the Voip minutes used which will be way less, so I told this to him and I guess he did not like the fact that I called his bluff or something, so the next day, it so turned out that my x boss tell me that he is out of it, doesnt need no profits share and that I can deal directly with the Owner and that he committed the owner that I will pay his advance 20000 and rest 13 with in a week. Now I had no cash reserve to start with, so I contacted all my resources to lend me the money so that I can pay it back when the clients order is completed and my partners brother in law arranged cash from his friend and I was able to continue work, but with no 20 extra people coming, I fell short and hardly made anything and to make things worse, client rejected majority of the Surveys. Thus facing a situation where I have employees (who were told that it is a performance based job and appointment letter would be given after successful completion of the first order). Now I am broke and owe a ton of money to people and my partner(whom I borrowed 20k as salary advance from the 30k decided for each partner) is asking for the 20 k and the brother in law who had to borrow money from a local financier to pay his friend off is asking for the money ASAP and wont hear a word about waiting for my next pay check(Oh yea the business had to be shut down as I was the only one active and stuff got really messed up. Now I just started working to pay every one off). WHAT ARE MY OPTIONS?? Well thanks to the both of you for taking the time to reply. I have started working to save and to pay off the debts, but my partner and his brother inlaw are haunting me. They are frequently asking me for the money and they want it NOW! I explained my situation and also stated that they were well aware of my financial situation when we first met. They do not seem to be considering that at all. Now what?
Public Comments
- Hi Try to get money from some institutions /banks and manage 2,3 months or moer if the business is profitable otherwise take a temparory job earn some money and invest later. when you will be in a position to run the business alone or with reliable partners.
